Listen to #Hashtag Hong Kong every Sunday morning at 8.15
Focusing on issues affecting civil society, we'll hear from representatives of NGOs, associations, statutory bodies, and non-profit groups.
(Sundays 8.15am - 8.25am)
Good morning. I am here to talk about a mission of freedom, companionship, and how we are addressing two of Hong Kong's most pressing social needs through the incredible power of trained dogs.
Established in 2012, our foundation was built on a clear and critical goal: to provide professionally trained guide dogs to our visually impaired community, thereby offering them the life-changing gifts of mobility, independence, and dignity. Our vision has always been a Hong Kong where every visually impaired person who needs one can have the freedom a guide dog provides.
In our city, there are approximately 160,000 visually impaired individuals. Now, consider this number: we currently have only about forty guide dogs in active service.
The International Guide Dog Federations suggests one guide dog for every hundred visually impaired individuals. Here, we are serving far less than one percent of the need. Every successful guide dog pairing is a triumph, but it also highlights the immense gap we are striving to fill. Each person on our waiting list is someone whose world is smaller than it should be, waiting for the key that a guide dog represents.
This urgent need is the core of our work. But it’s not our entire story. In the course of our rigorous training program, we encountered a beautiful phenomenon. Not every dog has the specific temperament to be a guide dog. Some, while wonderfully intelligent and affectionate, are better suited for a different kind of service. We call them “career-change” dogs. Instead of seeing this as a conclusion, we saw it as a new beginning. We asked: what other profound impacts to our society can these exceptional dogs achieve?
This inquiry led us to innovate, creating our Animal-Assisted Services and our pioneering Companion Dog Programme. We are proud to have launched Hong Kong's first resident companion dog service for elderly homes, and the first such service in collaboration with the Correctional Services Department.
The need we are addressing is profound. We all believe our elders deserve a life of health, wellness, and dignity. Yet, recent study indicates a great social pain point: one in every ten elderly persons in Hong Kong experiences emotional issues such as anxiety and depression. Loneliness and isolation are very real challenges.
Our response was to deploy our carefully selected companion dogs into these environments. But we didn't want to rely just on heartwarming stories; we wanted evidence. So, we partnered with Shue Yan University to conduct a formal, six-month study at two elderly homes. The results were unequivocal.
At the beginning of the programme, 38 percent of the elderly residents showed different levels of depression and anxiety. After six months with our resident companion dogs, that figure saw a dramatic and significant drop—down to just 17 percent.
This is a demonstrable outcome. It represents a tangible improvement in the quality of life for our elderly. It is solid evidence that we have powerful, effective, and non-pharmaceutical means to alleviate emotional distress. This proven methodology is not limited to elderly homes; it is a model we are now applying to support students with emotional problem, and to provide comfort to end-of-life patients in hospices.
So, you see, our work creates two powerful streams of impact. One stream provides the gift of independence, trust and safety to the visually impaired. The other provides the gift of emotional support and connection to the isolated and vulnerable.
A mission of this scope and complexity cannot be achieved alone. We rely on the heart and support of our community. That is why I am here today, to ask for your help.
I invite you to come and see us at our first Hong Kong guide dog training school. We offer guided tours of our training school. Witness the dedication of our trainers, the intelligence of our dogs, and the tangible reality of our mission. Let us show you what your support makes possible.
Please consider becoming a volunteer. Whether it's helping to socialise our puppies or assisting with our daily operations, your time and energy are invaluable gifts that directly fuel our work.
We are not just training dogs. We are building a more inclusive, compassionate, and supportive Hong Kong. We are unlocking potential and easing pain. With your help, we can ensure that everyone who needs a guide to navigate the world, or a companion to warm their heart, will have one.
Thank you for your time, and for your belief in a kinder future.
To end this programme ,I would like to play "You'll Never Walk Alone" by Josh Groban. We hope that by empowering the visually impaired with guide dogs as a team, one would never walk alone. I hope you enjoy.

Good morning everyone. Recently, I was referred to a case involving an 8-year-old girl whose father had tragically passed away in an industrial accident. Her mother was concerned about her daughter’s excessive internet use, spending over five hours per night watching Chinese dramas. Her exam result was poor and stopped talking to her mother.
When I first met her, she kept silent, avoiding eye contact and mumbling as if she felt guilty. Gradually as we built mutual trust, she began sharing dramas she watched with me, which mostly focused on family topics. These dramas were actually helping her to cope with the loss of her father and the absence of the father and daughter relationship.
Expressive art therapy was applied to her case. By drawing and painting, she found ways to express her emotions and dealt with the memories she wished she could have shared with her father. She even drew herself holding hands with her father at a park, a memory she cherished deeply. As she released her repressed grief, she became less rely on the internet and began developing healthier coping mechanisms.
While tools like time limits and internet restrictions help manage screen time, they are addressing behaviours but not the root cause. The root causes, such as unresolved grief or emotional struggles, must be identified and addressed. For this girl, her internet use was a way to cope with shattering loss.
This case indeed reflects a broader issue in Hong Kong. A recent study on Internet Gaming Disorder (IGD) revealed that 11.8% of around 4,300 students surveyed showed signs of IGD, with 27.7% spending four or more hours daily on online games. Excessive internet use can lead to negative consequences such as poor eyesight, abnormal bone development, obesity, memory loss, and difficulty concentrating. However, one of the most alarming effects is the strain it placed on family relationships, which often leads to conflicts and communication breakdowns.
Parents often worry about their children’s gaming habits, citing deterioration in academic performance, loss of interest in hobbies, and an inability to disconnect from their devices, even during meals. While "time-limiting" tools and device monitoring help regulate behaviour, these solutions cannot address the deeper needs driving excessive gaming. According to Glasser’s theory, all humans have five basic needs which are survival, power, love and belonging, freedom, and fun. For Hong Kong students, academic success or sports performance often fulfills the need for power and satisfaction. However, the city's competitive and high-pressure studying environment make it difficult for students to meet these needs. As a result, they would rather turn to video games, where effort is rewarded with rankings, badges, and achievements, providing a sense of power and satisfaction.
Furthermore, gaming offers a sense of belonging. Many students team up with classmates or online friends to play games, forming communities where they feel accepted and included. These emotional needs—such as love, belonging, and accomplishment—are often missing in the real life, thus they turn to gaming in order to escape from the real life.
Before addressing gaming addiction, it is crucial to understand the underlying needs and tackle the root causes. Family plays a key role in the intervening process. Establishing clear rules and boundaries early on, negotiating screen time, and ensuring children balance their time between studying, resting, and family interactions are essential steps. Encouraging diverse interests like sports, arts, and social activities can also help students build a support system and reduce their reliance on gaming. Fostering open communication in the family, where children feel that their feeling is being heard and understood, is of equal importance.
Schools can also contribute by boosting awareness and understanding of online gaming addiction. Educational programs on internet safety and gaming risks can equip students with knowledge and self-management skills to prevent addiction.
While the challenges of managing excessive internet use and gaming addiction may seem daunting, they are not unconquerable. By addressing the emotional and developmental needs behind these behaviours, families, schools, and the community can work together to help children build a healthier habit. These efforts take time, patience, and understanding, but they pave ways to a brighter future where children feel supported, balanced, and emotionally fulfilled.
Our service, “Net” Education and Counselling Service of Hong Kong Family Welfare Society provides a WhatsApp messaging and hotline for enquiring any concerns like Internet addiction, online dating and so on, feel free to contact us at 5592 7474.