Tai Tam Gap Correctional Institution mainly accommodates non-Chinese male persons in custody. Owing to cultural and language differences, misunderstandings may sometimes arise between local correctional services officers and non-Chinese persons in custody. Correctional Officer Bala Harbindar Singh, himself of non-Chinese ethnicity, plays an effective role in bridging the two sides. His fair, impartial and patient approach to communication has also made him a role model for his colleagues.